Help Center
Frequently Asked Questions
Product & Sizing
Each product features a detailed measurements spec table inside the Specifications tab on its description page. Since AURA garments prioritize relaxed structural silhouettes, we recommend purchasing your standard size for the intended drape, or sizing down if you prefer a closer fit.
We weave our garments from premium organic fibers: GOTS-certified organic cotton, certified European linen, and pure Mongolian cashmere. Details on material compositions are listed on each product catalog item.
Orders & Shipping
We offer standard flat-rate shipping at $15. Orders exceeding $300 receive free shipping automatically at checkout. Delivery typically takes 3-5 business days via DHL Express.
Orders are dispatched quickly from our Paris warehouse. To request edits or cancellations, contact our styling desk at hotline +33 (0) 1 40 20 50 50 within 1 hour of placement.